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PRIVACY POLICY

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DOLLI Brand – Privacy Policy

Effective Date: May 11, 2026

DOLLI Brand (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from DOLLI Brand.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring websites

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Detect fraud and security risks

  • Send promotional emails and marketing communications

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time.

3. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and user behavior

  • Deliver personalized advertisements

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Marketing platforms

  • Analytics providers

  • Customer support tools

We may also disclose information if required by law or to protect our legal rights.

5. Payment Security

Payment transactions are processed through secure third-party payment providers.

DOLLI Brand does not store complete credit card information on our servers.

While we implement reasonable security measures, no electronic transmission or storage system can be guaranteed 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Resolve disputes

  • Comply with legal obligations

  • Enforce agreements

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request information about how your data is used

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take steps to delete it.

9. Third-Party Services

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for the privacy practices or content of third-party services.

We encourage users to review third-party privacy policies before providing information.

10. International Users

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact our team.

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